Frequently Asked Questions

To put it simply, we’re unlike any other funeral home in Minnesota. We’re not tied to a specific brick-and-mortar location, and we aim to make celebrations of life actual celebrations, where guests experience a more authentic, more meaningful service. Every life is unique, and we believe every SendOff service should be too. Other funeral homes often say no to special requests — our answer is (almost) always, YES! And as a licensed funeral service provider, we can be the first call you make following the death of a loved one.

We provide support to Minnesotans living within the Twin Cities 7-county metro area.

Yes! SendOff is a licensed funeral provider, and we can support families in providing cremation and burial services even if you choose to forgo any type of memorial or celebration of life event.

Of course! We’ll provide detailed information on what green burial and cremation options are available, and help you make an educated, eco-friendly decision you can feel good about.

No problem. We’ve got the connections and expertise, and we’re happy to work with a venue that is not on our current venue partner list.

Your next of kin or closest living relative, unless another arrangement has been made prior to death through an instrument like a health care directive.

Yes, especially if you don't have a legal will and don’t feel confident about blood relatives making decisions on your behalf. If you're concerned about having your sexuality or gender identity respected after death, appoint someone you trust to plan your final disposition and arrangements through a health care directive.

We know each person experiences grief differently, and feelings of sorrow and despair can start before someone passes and endure long after you say goodbye. The SendOff team can offer resources and referrals to help you in the healing process. We’ve got sturdy shoulders, lean on us.

Absolutely, in fact we encourage it! Pre-planning not only ensures your wishes are met after your death, it’s also an act of love for those you leave behind. Learn more about pre-planning and tips on where to begin.

If later on, you’d like to modify your pre-planned arrangements, we can accommodate your changes.

We do our best to tailor our services and your SendOff options to your budget, and we’re committed to being transparent about our pricing starting with our first conversation. Our celebration of life services (excluding costs for burial or cremation and third-party fees) start at $5,500. Call us and we’ll help you work within a budget to create a SendOff experience that’s right for you — no surprises!

We accept check or credit card. Payment is due 30 days after service (or disposition if we are not providing a service). We can establish a payment plan based on individual needs — just ask!

The founder of SendOff also owns a funeral home in Forest Lake, Minnesota, and has been working in the funeral industry for nearly two decades. SendOff is licensed by the state of Minnesota and staffed by knowledgeable professionals with expertise and years of direct experience in death care. We also have been featured in a number of media stories for the unique services we provide.