Immediate Steps after a Death Occurs
Whether it was expected or not, the death of a loved one and grief from their loss can be all consuming. We make it our priority to ensure you have the resources you need as you navigate the planning process, and as a licensed funeral provider, we can be that first important phone call. We’re here to support you every step of the way.
If the death occurs at home:
When someone passes at home and they were in hospice care, the family should first call the appropriate hospice representative, who will then contact SendOff or your chosen funeral home. If the deceased was not in hospice, contact your local police department. At SendOff, we’re available around the clock every day of the year to take care of your loved one immediately. Call us at 612-236-0141.
If the death occurs in a supervised care facility:
When a death takes place in a supervised care facility, the staff will notify the next of kin or emergency contact, as well as the necessary authorities. If there was a plan in place for final wishes the funeral service provider will also be notified. If you wish to utilize SendOff for end-of-life services and you haven’t already contacted us, call 612-236-0141.
What Happens Next?
SendOff staff have been walking alongside grieving families for nearly 20 years, and we understand how challenging this journey can be and are prepared to guide you through it with expertise, empathy, and compassion. Our mission is to provide each family with comfort and peace of mind by serving them with genuine care and respect. We do our best to make a difficult time easier by generously sharing information and resources to help you make informed choices, providing clear and timely communication, and honoring your loved one’s wishes.
Schedule a Meeting
We’ll meet in-person or virtually, whichever is more comfortable for you. Together, we’ll discuss:
Burial and cremation (including green or eco-friendly options)
SendOff date, time, and preferred location
Other personalized SendOff details, including selection of memorial items (such as urns, jewelry, SendOff mementos, etc.)
Assistance with writing the obituary
Grief counseling and other support resources (as needed)
Call us at now at 612-236-0141.
Gather Information
To prepare and file the necessary documentation for the Death Certificate, we’ll need:
Full legal name
Social security number
Date of birth
City and state of birth
Father’s full name
Mother’s full name, (Include maiden name)
Highest completed level of education
Usual occupation, prior to retirement
Last known physical street address
We’ll provide a full checklist to assist you.
Let SendOff Do the Work
Rest easy knowing your SendOff Team has the details covered. Your loved one will be honored in a highly personalized way that honors both their wishes and your budget.
We’re committed to empowering families to think outside the walls of a funeral home. We will honor religious and cultural traditions while providing celebrations that are unique to the individual.
We’re here to discuss all your options and help you make decisions that you feel good about. Your loved one’s funeral only happens once, don’t settle for a stale service. Every life deserves a remarkable SendOff!
